Arabian Office Automation Co. (AOA) is a pioneer Jordanian company in providing IT solutions for improving the productivity of the business environment, AOA was established in 1986 with a paid-up capital of $700,000 as a limited liability company within the Munir Sukhtian Group of companies. The operation of AOA is carried out by highly qualified professionals in the fields of marketing, sales, installation, networking and servicing of IT products, currently AOA is staffed with 45 employees 20 of those are engineers and highly experienced IT technicians.

AOA is committed to working closely with its customers to providing them with high quality products and services that optimally meet their exact requirements while ensuring their total satisfaction at all stages of implementation, this is accomplished by carefully designing IT solutions, selecting capable, reputable and most advanced IT products providers round the globe and train AOA’s staff on the operation, installation and servicing of the solution.

Empowered by its exclusive representation of Xerox in Jordan, AOA is currently a leader in providing solutions for management, presentation, exchange and transformation of data in soft and document media, AOA has assisted its customers in increasing the productivity of their businesses as well as the feasibility of their investments throughout the utilization of Xerox digital, networkable, multifunction (copier, printer, scanner, fax and Email) and/or dedicated equipment with supporting Xerox software solutions.

Through the remarkable marketing, sales and servicing capabilities of AOA, Xerox solutions maintained a non-competed leadership in production laser printing in Jordan, holding the same position that Xerox carries worldwide, AOA has proudly installed and currently servicing most of the high volume cut-sheet laser printers in Jordan. The joint efforts of Xerox and AOA has made the laser as well as colored laser production printing much more affordable to the Jordanian customers. To maintain its leadership in the printing production area, AOA is representing Böwe Systec, the worldwide leading document management company including inserting and mailing systems; enabling AOA to offer its customers total transactional production printing solutions from host to post.

The communication infrastructure of offered solutions is designed, installed and serviced by highly qualified networking engineers with proven capabilities that granted AOA’s customers the luxury of smooth as well as fast communication in their LANs, WANs and through the Web. Be it wired, wireless or VSAT communication, AOA has made the world just one button away.

Selling and installing the solution is only half the way, accordingly, AOA has established a well structured Customer Care Center with the objective of providing support and service of the installed solutions. The Center is staffed with highly qualified engineers and experienced technicians who are endlessly updating their skills through the high level training and knowledge share provided by Xerox locally and internationally. The Service team performs its programmed tasks according to strict standard procedures using highly advanced diagnostic tools to ensure high levels of solution availability and reliability to the customer 24 hours a day, 7 days a week.

AOA is committed to providing its customers with high quality value added IT solutions and services that will surely meet and mostly exceeds customer expectations.